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New York | New York City | Dining | Michelin Guide

A Disheartening Culinary Saga: My Disillusionment at Masa

Masa - A Profound Disappointment

by Anjelika Kour

For years, I had eagerly anticipated the chance to savor a meal at Masa, the last remaining 3-star Michelin restaurant on my New York list. With its renowned omakase priced at $750 per person and a reputation for unparalleled service, my expectations were set sky-high for an unforgettable gastronomic experience.

However, what transpired was a series of disappointments that left a bitter taste in my mouth, tarnishing what should have been a memorable evening. The initial charm quickly faded as the ambiance was disrupted by incessant renditions of "Happy Birthday," transforming the once-elegant atmosphere into a chaotic spectacle more befitting of a casual diner.

The culinary journey, meant to be a symphony of flavors, was marred by a string of mishaps. A hair adorning one of my plates was met with confusion and a lack of urgency from the serving staff, forcing me to raise my voice to rectify the situation. Furthermore, the oversight of our wine preferences, leading to the unavailability of our chosen bottle (ordered when it was perfectly available), was a glaring lapse in the attention to detail expected from a restaurant of this caliber.

The pinnacle of disappointment came with a disconcerting revelation regarding the origin of the fish. Contradictory explanations regarding the sourcing of the Toro only served to cast doubt on the integrity of the establishment, leaving us questioning the authenticity of the entire dining experience.

Adding insult to injury, a confrontational encounter with a staff member regarding photography policies further soured the evening, highlighting a stark contrast between the lax enforcement witnessed throughout the night and the sudden enforcement at our table.

In the aftermath of this culinary debacle, I couldn't help but question the validity of Masa's esteemed 3-star rating. With each misstep and oversight, it became increasingly evident that the restaurant's reputation far outweighed its execution.

In conclusion, my evening at Masa was a regrettable misadventure that fell short of the lofty expectations set by its prestigious accolades. For those seeking a truly exceptional sushi dining experience in New York City, I would recommend exploring alternative establishments such as Shuko, Sushi Nakazawa, or Sushi Ann, where impeccable service and culinary mastery are more reliably found.

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